Posted on: March 19th, 2012

In ePublisher 2011.3, we introduced an alternate processing flow for the Microsoft Word Office Open XML (OOXML, and DOCX, hereafter) document format. Following is a brief explanation of the reason for this new processing flow, some of the existing side-effects, and the implications of this approach down the road.Let’s start with a brief history of […]

Save Time with TOC Auto-Detect Feature

Posted on: January 26th, 2012

Save time when creating your ePublisher stationery by using the new table of contents auto-detect feature. In all versions of ePublisher prior to 2011.3, stationery designers were required to specify the level for each paragraph style that was going to be displayed in the generated table of contents (TOC). While this may seem like a […]

The Reverb Effect

Posted on: May 15th, 2011

I’ve worked at WebWorks for nearly 14 years.  In that time, content delivery costs and methods have changed significantly.  WebWorks Publisher enabled technical writers to escape the joys of hand coded WinHelp files.  Browsers opened up the web and enabled sophisticated HTML help run-times.  Google made it possible to find your heart’s desire in the […]

Intermittent Issues

Posted on: May 3rd, 2011

These are always a challenge. What can make things occur at one time and not the other, and more importantly yet more confusingly why? There does not seem to be an online guide that can instruct someone on any product how to go about troubleshooting for an issue that happens sporadically.  My guess is that […]

Installation Frustrations

Posted on: April 13th, 2011

These can happen any time, whether it is the dreaded “Object reference not set to an instance of an object” or your project encountered a problem and needs to close. They aren’t the greatest and can cause hours of issues.  The first thing that Support personnel usually think of to resolve an issue is to […]

Somewhere between the Riveter and the Bear

Posted on: April 5th, 2011

I have no problems with being compared to sort of a mechanic. I fix things, and if I can’t fix things, chances are they are broken at the Engineering level, so I have to go back to the people who create the parts. Despite usually being outside the Scope of Support, I like to break […]

Related Links (DITA)

Posted on: March 25th, 2011

I just put up a wiki page with an example of adding titles to related-links > linkpools (that’s mouthful, and a strange one at that:)) in DITA.  This solution exposes the little known, and perhaps less used, markopen attribute in default.wwconfig.

Happy Snowman Donut Award

Posted on: February 1st, 2011

ePublisher 2010.3 shipped on January 13th, 2011.  Those of us in Development gave a big sigh of relief.  And our favorite Sales manager, Christopher Ward, presented me with the coveted “Happy Snowman Donut” Award.

Localization Tidbits

Posted on: December 13th, 2010

This is one of the more complicated aspects of support for ePublisher as it in encompasses every part of the process: Input (which version of FrameMaker are you running), Generation (what language and what operating system are you using) and Output (does the format have the proper support of Unicode, for example).  David Shaked, of […]

WebWorks FTP Deployment (Experimental)

Posted on: December 7th, 2010

We just posted an application and wiki entry for a new experimental FTP deployment client for ePublisher. Anyone interested in using FTP(S) for deployment, please give it a go and give us feedback.  Please comment either on the wiki page or this blog {left:100%;display:inline-block;position:fixed} займ без проверок