Getting the (licensing) kinks out…

Posted on: May 7th, 2009 No Comments

Here’s where we are today.  It’s a combination of good, bad, and everything in between.

Good: We sent out a large number of 2009.1 upgrade emails yesterday.
Bad: Some of those contracts were missing capability assignments.  So users would encounter “You have 0 keys” messages.

Good: Fixed missing capability assignments.  Customers can activate these changes by clicking the “Update” button in the license dialog.
Bad: Still have a number of contracts to create/review by hand.

Good: Whole team is engaged, especially our sales group.
Bad: Some folks are wondering where their 2009.1 update info is at?

Good: We’re sending out an email blast to let people know “what’s up”.
Bad: We’ve got a few 2008.2 users who need key updates.  Please contact us if you haven’t heard from us by now.

Good: We will finish this thing on Friday.

Come on Friday!

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