Back in January, I posted a piece on this blog asking the question “Is Your Online Help A Security Risk?” The post was the result of our own recent experiences that lead to us issuing a security advisory for WebWorks Help 5.

During the course of our investigations we came to believe that this was an issue that should be discussed more openly. In particular we felt an obligation to help raise awareness of how and why you need to look at your Online Help as a potential security risk.

Following that original post we planned to host a webinar on the subject. It turned out to be one of the most popular webinars we have ever held and was oversubscribed – twice. That single webinar turned into a series of three.

For anyone who was unable to attend, we have now collected the information presented in those webinars in a new WebWorks White Paper.

The white paper includes sections on:

• Background to our own interest in Online Help security issues.
• Notes on industry trends.
• Why Online Help is particularly vulnerable.
• Security as process (the title of this post comes from that section).
• Taking steps to ensure that you are protected.

The following link provides access to this whitepaper:  “Is Your Online Help A Security Risk?”.