At 5:34pm Central, a large segment of the ePublisher user base received update instructions for the 2009.1 release. If you did not receive those instructions, please check your Spam filters before contacting Customer Service.
There are a number of accounts which could not be automatically migrated to the new licensing scheme. We are processing through those as quickly as possible and anticipate the bulk of that work will be completed by the end of this week. We will attempt to send out an automated notice to these customers if possible.
Finally, we are putting up more information about how contract based licensing works over in the documentation wiki. See “Contract Licensing” for more details.