It saves you how much?!!

Posted on: August 29th, 2008

Back in March I posted a short note about the white paper I’d written comparing the true long term costs of using the “free” DITA Open Tool Kit to publish your DITA content, against using a productized commercial solution, like ePublisher. As a follow up to that paper I sat down and created a ROI […]

RoundUp 2008 – It's almost here.

Posted on: August 7th, 2008

I’ve just come out of a two hour meeting where we were going over the final “To-Do” list for RoundUp 2008. This year’s WebWorks Users Conference promises to be even better than last year’s with more speakers, more topics, along with the first look at the ePublisher FALL release and it’s “publish to wiki” functionality. […]

Why Publishing Is No Longer The Last Step In The Process

Posted on: June 27th, 2008

At the recent STC Summit in Philadelphia I hosted a Vendor Showcase presentation under the grand sounding title of “Why Publishing Is No Longer The Last Step In The Process.” What did I mean by that? The short answer is that thanks to Web2.0, wikis and the concept of user-driven content that customer feedback is […]

Twittering @ STC Next Week

Posted on: May 27th, 2008

If you have a TWITTER account and would like to keep up with happenings at WebWorks, you can now follow us at our own WebWorks Twitter Feed. We will be posting short updates from the show floor at next week’s STC Summit in Philadelphia. If you are coming to the conference, make sure to stop […]

WebWorks in Japan

Posted on: May 21st, 2008

Thanks to our Platinum Channel partner company XLsoft, the WebWorks ePublisher Platform received some attention at the recent SODEC trade show in Tokyo, Japan.

DW Got It Right…

Posted on: May 13th, 2008

Former NASCAR champion and current FOX TV race analyst Darrell Waltrip recently coined the phrase “coopetition” to describe when two drivers from opposing teams run nose to tail and use the draft to pull themselves to the front of the pack. “Coopetition” being the combination of cooperation and competition to ensure a positive result for […]

Unconferencing in Vancouver

Posted on: April 24th, 2008

Blogger and wiki aficionado Anne Gentle just invited me to participate in an “unconference” to be held in conjunction with the upcoming DocTrain West conference in Vancouver. Of course I was delighted to be asked, but had no idea what an “unconference” was. The first place that a google search pointed me was the flagship […]

DITA Publishing – "Free or Not To Free"

Posted on: March 7th, 2008

I just came across this great post entitled DITA Backlash? on Anne Rockley’s excellent blog. In the post Anne makes an excellent point. Free tools are not always the best tools – output Your job is to produce user guides, help systems, training material, etc. It is not merely to produce topics. The tools you […]

Where's my 9.3?

Posted on: February 8th, 2008

Still waiting to hear from either Customer Service or your Account Manager about that ePublisher 9.3 request you submitted? You are not alone. Some of our customers may have noticed that it took a little while to hear back from us when they requested upgrades to ePublisher 9.3. In fact, some customers are still experiencing […]

Free Webinar: Controlling help-specific features in WebWorks ePublisher Pro

Posted on: January 18th, 2008

Do you work with Frame and use the EDDs? Want to learn how to configure one for use with ePublisher as a way to control help specific features? Then we recommend that you sign up for Martin Smith’s upcoming webinar and find out how he did it. Here’s Martin’s description of his webinar. I will […]