Last week we officially announced the publication of our newest white paper “WHY USE A WIKI? – An Introduction to the Latest Online Publishing Format.” For the first week we only offered the paper to people who requested a copy directly after seeing the announcements on various sites such as Twitter, FaceBook, LinkedIn etc., as […]
Twestival Time
WebWorks was delighted to be a “Rio Grande” sponsor for the recent 2009 Austin Twestival charity event to raise awareness of the need for clean drinking water around the world. On 12 February 2009 175+ cities around the world hosted Twestivals which brought together Twitter communities for an evening of fun and to raise money […]
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WebWorks and the Movies
One of the great things about working at WebWorks is that nearly everyone on the team is a movie fan. We love movies and conversations around the office are often peppered with movie quotes, and even the occasional bad Arnold Schwarzenegger impersonation. Movies have become so much part of the WebWorks culture that we have […]
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He Speaketh Here, He Speaketh There
If you are planning on attending any conferences, or STC chapter meetings, over the next few months there’s a good chance that you’ll find me stood up at the front of a room somewhere, talking about something. In the new updated standard bio I use for speaking engagements I added a line about being “happy […]
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How to get people to use a wiki? – Invite them to a party.
Yesterday evening I was putting the finishing touches to my upcoming white paper on the use of wikis as an online publishing format, and was thinking back about the techniques we used here at WebWorks to make the use of our internal wiki such a success. Here’s what I wrote in the white paper: While […]
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That Was Quite A Year…
Earlier today I sat down to write the latest issue of our Channel Partner Newsletter and thought it would be fun to look back at all we’ve acheived in 2008. Turns out that it was a lot…. We moved to a quarterly release cycle, with regular patch updates. We posted more technical information about our […]
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RoundUp 2009 – New Venue, New Dates – Even Better Value
A few days ago we announced on our Twitter feed and through a couple of other Web2.0 venues the dates and venue for next year’s WebWorks Users Conference. RoundUp 2009 will be held from October 19 – 21, at the Hyatt Regency Austin. While the date change is a minor one (we pulled the event […]
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Blogging about WebWorks & Twitter
In a wonderful example of Web2.0 media synergy, Tom Johnson has posted an excellent entry on his blog about how we use Twitter here at WebWorks. Click HERE to read the post.
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Riding the Wiki Bus
If anyone’s heard me do a presentation over the last twelve months, you know I can’t get through one without using the word “WIKI.” I’ll admit I’ve become a big proponent of wikis, and the possibilities they offer for a more intelligent and targeted delivery of information in a way that doesn’t just project information […]
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Is there a case for "Just Enough" documentation?
A couple of what at first glance appear to be disparate unconnected posts picked up by my Twitter feed over the last few days got me thinking about just what we should include when we produce product documentation. On her Twitter feed consultant Sarah O’Keefe posted the following quick observation: ‘Inbox Zero once again. Today’s […]
