TIPS & TRICKS ARCHIVE #2 – ePublisher Reports

Posted on: September 27th, 2010

ePublisher is not just about converting your content from one format to another. While automating the publishing process by separating it from the authoring process is one of our key objectives, another is helping you develop the most efficient high quality output possible. To do this we generate reports on what ePublisher is doing and […]

TIPS & TRICKS ARCHIVE #1 – Migrating Content From RoboHelp to a Wiki via ePublisher.

Posted on: September 24th, 2010

Recently we have being hearing from a lot of customers and prospects asking about how they can use WebWorks ePublisher to migrate content they have authored in Adobe RoboHelp and publish it to a wiki, and specifically the Confluence Wiki. Here are a couple of different approaches that we have investigated and recommended to date:

New Look Videos

Posted on: July 13th, 2010

Back in early 2009 we experimented a bit with producing our own low-cost videos to provide answers for some of the most common questions we get asked at trade-shows and speaking engagements. To be honest, the results weren’t quite what we had hoped for in terms of quality, after all we are a small software […]

"We've Got You Covered"

Posted on: June 11th, 2010

“We’ve Got You Covered” is a phrase we’ve being using around the WebWorks offices a lot recently. It was first used as a way to talk about how ePublisher has more input and output options than any other publishing engine. As we looked back at out history we realized that each time a new input […]

Parcel Publishing in an Agile World – New white paper available.

Posted on: May 21st, 2010

Traditional publishing tools have a single pipeline that moves the source content to the deliverable format. In most cases this means that once a system has been defined, it becomes locked and can only be used for that specific route. Adding new output formats or making adjustments to meet new requirements means starting from scratch […]

Which Version Am I Using?

Posted on: April 20th, 2010

With the recent release of  2010.1 we now have 8 supported versions of  ePublisher in the market, plus there are still a few customers who have yet to upgrade from unsupported versions. When you log a support call, or are chatting with either Customer Service or your Account Manager, it helps us help you if […]

Good security is not about patching holes..

Posted on: February 24th, 2010

Back in January, I posted a piece on this blog asking the question “Is Your Online Help A Security Risk?” The post was the result of our own recent experiences that lead to us issuing a security advisory for WebWorks Help 5. During the course of our investigations we came to believe that this was […]

Project Management with ePublisher? Sure, why not?

Posted on: February 11th, 2010

We are used to ePublisher being used to generate online help, building technical websites and even developing eLearning content. Recently we have been talking to a number of customers who use ePublisher as part of their agile software development process as a way to ensure consistent and on-time deliverables. All of these are great examples […]

The End of an Era

Posted on: January 29th, 2010

Yesterday we announced the release of ePublisher 2009.4, the culmination of what has been an exciting year of product development here at WebWorks.   In keeping with our standard policy of a two year rolling support window , this means that ePublisher 9.3 is no longer a supported version and is now officially classified as […]

Is Your Online Help A Security Risk?

Posted on: January 8th, 2010

As you are probably aware, back on December 15th we issued a Security Advisory for our WebWorks Help online help product. The security advisory was the result of several weeks extensive investigation of a potential loophole that could possibly be exploited by malicious software.  This was a situation we took very seriously and ensured that […]