Archive for the ‘Uncategorized’ Category

Publishing in an Agile World

Posted on: January 4th, 2010

As I mentioned in my post on December 1st, here at WebWorks we are talking to more and more people who are adopting an Agile software development model and as a result wondering how they can adapt their content publishing model to suit.

To help answer that question I have put together a short white paper on “Publishing in an Agile World” that I hope will help answer some of those questions, and in particular show how using ePublisher three stage workflow, of DESIGN. CAPTURE and APPLY, can make the task even easier.

You can find a copy oif the white paper on SlideShare

Or if you prefer just sens me an email at aporter@alanjporter.com and I’ll be happy to send you a copy.

THE WORKS Gets a New Look

Posted on: December 10th, 2009

Yesterday the new look edition of  THE WORKS newsletter was sent out. Our intention with the new version of the newsletter is not only to keep you up to date with the latest happenings at WebWorks, but also to provide ePublisher hints and tips, plus information on industry trends and developments.

We are already getting great feedback, such as:

It’s an excellent way of keeping your users aware of what’s happening on the ePublisher front, and will help teams like us leverage the ePublisher features to provide new capabilities.

Newsletter subscribers also get access to special offers and discounts not available anywhere else, so if you don’t already receive THE WORKS, sign up now on the Newsletter subscription page.

works_newlook

Going Agile with ePublisher? – Let's chat.

Posted on: December 1st, 2009

Over at her  just write click blog, top industry commentator and author, Anne Gentle, recently posted an excellent piece comparing collaborative authoring tools.

The blog post had been prompted by the move within her company to adopt an Agile development approach. As Anne remarks the change meant “we’re going from 5 people to 47 people in total who could author external or internal documentation within our two week sprints.”

Later in the piece Anne kindly makes mention of the various ways that ePublisher can fit within this new business model.

Here at WebWorks we are used to the Agile process, we use it internally to great effect and it was key to our switch to delivering four product updates a year. At  our RoundUp conference in 2008 we spent a great deal of time talking about the Agile process and how it applied to the whole company.

But over the last six months or so we have seen a marked increase in the number of our customers who, like Anne’s company, are adopting the process and are starting to use ePublisher as a key component of an Agile workflow.

I often mention that I believe we can learn far more about how our software works by talking to customers than we ever can from lab testing, and I’d like to find out just how well ePublisher is doing in this developing new model.

If it works, what does ePublisher provide that helps make it a good tool for an Agile team?

Are there things we could do better to serve the Agile workflow?

If you are on an Agile team, or know someone who is and would be interested in sharing your insights, please contact me at aporter@webworks.com – I’d love to chat and hear your ideas.

How 2009.3 Solved My Demo Dilemma

Posted on: November 16th, 2009

It’s been a while since I’ve done a live ePublisher demo, so I must admit I was a little nervous about the webinar presentation I did for the fine folks in the North East Ohio chapter of the STC last week. The opening presentation on “Why Publishing is No Longer the Last Step,” is one I’ve done several times so was I was comfortable delivering that, but when they asked for a demo of ePublisher to close out the proceedings I had to give it more than a little thought.

It’s not that I don’t use our own product, in fact I use it on a regular basis – no the real stumbling block was what to show in the 15 or so minutes I had available.

(more…)

ePublisher and Confluence – seeing the possibilities

Posted on: October 6th, 2009

A few weeks ago we had the pleasure of conducting a WebEx session for our friends at Atlassian software to introduce them to how ePublisher works with their market leading Confluence wiki.

ePublisher 2009_2

We recorded the session and a few days later Confluence product manager, Bill Arconati wrote up his own excellent blog post about the demo complete with an embedded edited video from the WebEx showing the highlights.

Following the WebEx we provided a copy of ePublisher to Atlassian’s leading technical writer, Sarah Maddox, to play around with. Sarah tested ePublisher to make sure that it actually did what we had been saying it would do, allow the conversion and deployment of your FrameMaker, Word and DITA content into the Confluence wiki. Her excellent step by step blog post of her tests are highly recommended for anyone interested in the process and how easy it is to get started with ePublisher.

As a new user, Sarah was also kind enough to give us excellent feedback on the way our own documentation wiki was organized.

On top of all this, the great folks at Atlassian have offered to provide FREE 10-user Confluence licenses to all attendees at our Round Up Conference in a couple of weeks.

We have been genuinely delighted by the enthusiasm with which the Atlassian team has embraced the possibilities offered by ePublisher, and we look forward to working with them in the coming months to help our joint customers meet their wiki publishing needs.

Wow – That Was A Lot Of Emails.

Posted on: September 24th, 2009

Earlier this month we made some significant changes to both our licensing and our pricing, and to celebrate decided to give all our customers, and anyone else who might be interested, unprecedented access to ePublisher.

We wanted to show you everything, and with that in mind we soon started referring to the offer as the “full monty.” Anyone could download any product and use it as many times and install it on as many machines as they wanted for the offer period.

As a run up to the promotion I thought it was about time we reached out to various customers that we hadn’t spoken to in a while. So I sent out an email checking-in with various people and asking how things were working with the ePublisher installation.

Obviously I was hoping to get a few responses that would open up conversations with people we had been a bit remiss in chatting to over the last 12 months or so.

What I didn’t expect was the volume of responses.

In the first couple of days I received well over 300 emails, and, almost two weeks later, I am still receiving several responses a day.

The responses ranged from quick one liners to very detailed descriptions of people’s workflow and how they are using ePublisher (and in a few cases why they aren’t).

My intention at the start was to respond personally to each email I received. I have read each one as it arrived, and where immediate follow up was needed I either responded or passed the email on to the appropriate member of the WebWorks team for follow up.

So a few of you who took the time to respond, have heard from me – but there are still many, many, more who haven’t yet.

It is still my intention to send a personal response to every email – it is just going to take me a little longer than I first thought. Each day I get through another batch, but please be patient if it takes a while for you to hear back from me.

RoundUp "Early Bird" discount extended

Posted on: July 6th, 2009

The third annual WebWorks user conference, RoundUp 2009, is fast approaching, and is already proving more popular than last year’s event.

Hotel rooms are filling fast, and from what we hear there are still great prices to be had on flights to Austin for the middle of October.

If you have been thinking of attending, now is the time to act and make sure to reserve your place.

As an extra incentive we are extending the Early Bird discount through to the end of July for attendees who also register to stay at the conference hotel.

Join us at the Hyatt Regency on the shores of Lady Bird Lake in downtown Austin, TX between October 19th and 21st, 2009 for some real Texas style hospitality.

Full conference details along with links for conference and hotel registration can be found at http://webworksroundup.com

RoundUp 09 – Continuing the Conversation

Posted on: June 8th, 2009

We have now finalized the schedule for this year’s WebWorks RoundUp Users Conference, and things will look a little different this year.

This year’s focus is on increasing customer involvement and engaging in meaningful conversations that will provide the most value to conference attendees.
Instead of traditional presentations followed by question-and-answer sessions, we will be increasing attendee participation through panels and a selection of themed “boot camp” sessions. (more…)

He Speaketh Here, He Speaketh There

Posted on: January 20th, 2009

If you are planning on attending any conferences, or STC chapter meetings, over the next few months there’s a good chance that you’ll find me stood up at the front of a room somewhere, talking about something.

In the new updated standard bio I use for speaking engagements I added a line about being “happy to talk publishing to anyone who will listen.” Based on that statement, this year I should be a very happy guy.

Over the last few days I’ve spent time updating the WebWorks.com event list and booking flights and hotels – and it seems I will be doing a lot of talking.

(more…)