Today WebWorks released a new addition to its whitepaper library. Beyond Technical Communication is an inside, analytical look into the contributions a Technical Writer can make to maximize the customer experience while at the same time minimize associative costs. Click Here to read the latest WebWorks whitepaper.
Archive for the ‘Blogs’ Category
Blogging about WebWorks & Twitter
In a wonderful example of Web2.0 media synergy, Tom Johnson has posted an excellent entry on his blog about how we use Twitter here at WebWorks.
WebWorks & Twitter
Click HERE to read the post.
7 things you must know about ePublisher Platform
When you become intimately involved with a product it’s often difficult to step back and distill its value into just a few simple direct phrases. Often it needs someone from outside to grasp what you have been saying and capture it.
RoundUp attendee Anne Gentle did just that on her blog. And with her permission here’s her
7 things you must know about ePublisher Platform.
1. Content is king. Your source content can be Word, Frame, or DITA. You can even convert other formats such as RoboHelp to Word or Frame and go from there.
2. Formats are separate from content and can be customized.
3. Combining content is allowed and even encouraged. Mixed content is just fine.
4. There are great demos (over an hour’s worth) on the Quadralay web site.
5. ePublisher has an extendable XML adapter. This extensibility means that no matter what XML you’re putting in, ePublisher can be extended to understand it.
6. You can automate the dickens out of your output build processes and integrate with development’s version control systems and build with the Auto-mapper.
7. The WebWorks Wiki (uses MoinMoin engine if you’re wondering) has lots of information and they encourage people to contribute to it.
Thanks Ann – we couldn’t have said it better ourselves.
Welcome to the WebWorks.com Weblogs
Welcome to the new WebWorks.com Blogs. The blog section of WebWorks.com represents another step in our ongoing strategy to improve communications with our customers and to encourage the growth of a vital and informed WebWorks ePublisher community. Over the coming weeks we will be posting news on:
* Various WebWorks events.
* Product developments
* Trade shows and conferences.
* Partnerships
* Feedback on customer comments
* Plus the occasional fun article on what we get up to out of the office and life in Austin Texas.
We will also be posting some thoughts on general industry and technology trends.
Joining me on the WebWorks Weblog will be Tony McDow (Quadralay’s CEO and Founder), Andrew VanConas (VP-Business Development), Ben Allums ( Director of Engineering), Jesse Wiles (Senior Consultant) and other Quadralay staff.
As a short introduction, I’m Alan J. Porter the VP-Operations here at Quadralay, which basically means that my team looks after most of the customer facing activities such as Sales, Marketing, Services, Support and Training. I’ve been with Quadralay just under a year (in fact I will celebrate my first year with the company during our upcoming RoundUp conference), but have spent more than twenty years in the Corporate Publishing world as technical writer, editor, tech pubs manager, consultant as well as holding senior management positions at several publishing software vendors. Please feel free to contact me with any questions either via this blog’s comments section or at 1-877-6-WEBWORKS.
