WebWorks Releases Another Must-Read Whitepaper Entitled “Beyond Technical Communication”
January 19th, 2012 by cpowellToday WebWorks released a new addition to its whitepaper library. Beyond Technical Communication is an inside, analytical look into the contributions a Technical Writer can make to maximize the customer experience while at the same time minimize associative costs. Click Here to read the latest WebWorks whitepaper.
Whitepaper Series Completed: Let us know what you think!
October 5th, 2011 by cpowellWebWorks has completed their 3 part whitepaper series titled “The Evolution of Online Help.” Since its release, this whitepaper series received great feedback from the technical writing community.
We’ve prepared a short two-question survey based on your technical writing role. We’ll release the results once we have everyone’s responses.
We want to hear from you!
Comment on this blog post and let us know what you thought about this whitepaper series. Do you agree or disagree? What do you think the future holds for technical writers?
WebWorks version 2011.2
July 15th, 2011 by cpowellThe WebWorks team is hard at work developing ePublisher version 2011.2. Stay tuned to www.webworks.com for more information about this exiting release and its new features.
WebWorks Tips and Tricks: Transform Static Content into Engaging Web Pages
July 1st, 2011 by cpowellClick the links below to view WebWorks’ Latest Tips and Tricks. Learn how to fully utilize WebWorks Reverb and its Disqus integration to turn your online help or published content into an engaging and interactive web page that will make your end users swoon.
STEP 1: Add WebWorks Reverb to your ePublisher Pro Project >>
STEP 2: Enable Disqus in your Format Settings >>
TIPS & TRICKS ARCHIVE #4 – ePublisher & 508 Compliance
October 7th, 2010 by cpowellIn 1998 The US Government approved a new law that stated that all government agencies must give disabled employees and members of the public access to information that is comparable to the access available to others. This directive is known as the Section 508 Law, and in the intervening years has been adopted not only by government, but by many industries as well.
Delivering Section 508 compliant information is becoming an essential part of doing business online.
You can use ePublisher to help you make sure that you produce online content that conforms to Section 508, as well as the W3C Web Content Accessibility Guidelines 1.0 (WCAG), and the Americans with Disabilities Act (ADA).
To generate accessible content, typically you provide the following items in your online deliverables:
TIPS & TRICKS ARCHIVE #3 – ePublisher Language Support
October 6th, 2010 by cpowellDid you know that ePublisher had some of the most flexible and customizable language handling capabilities of any publishing platform?
As well as ePublishers own extensible language support, the fact that the product is based on Microsoft’s .NET runtime means that we can also support localized sorting for any of the languages it supports.
Out of the box ePublisher supports the following languages:
TIPS & TRICKS ARCHIVE #2 – ePublisher Reports
September 27th, 2010 by cpowellePublisher is not just about converting your content from one format to another. While automating the publishing process by separating it from the authoring process is one of our key objectives, another is helping you develop the most efficient high quality output possible. To do this we generate reports on what ePublisher is doing and the status of your documentation at every stage of the production pipeline.
Using these reports you can easily find, and correct errors, as well as continue to fine tune your process to ensure that you deliver the best content in the most efficient manner possible.
TIPS & TRICKS ARCHIVE #1 – Migrating Content From RoboHelp to a Wiki via ePublisher.
September 24th, 2010 by cpowellRecently we have being hearing from a lot of customers and prospects asking about how they can use WebWorks ePublisher to migrate content they have authored in Adobe RoboHelp and publish it to a wiki, and specifically the Confluence Wiki.
Here are a couple of different approaches that we have investigated and recommended to date:
New Look Videos
July 13th, 2010 by cpowellBack in early 2009 we experimented a bit with producing our own low-cost videos to provide answers for some of the most common questions we get asked at trade-shows and speaking engagements.
To be honest, the results weren’t quite what we had hoped for in terms of quality, after all we are a small software company, not video producers; but the four short videos proved to be fairly popular, and we still see them popping up on other sites and being linked to on a fairly frequent basis.
"We've Got You Covered"
June 11th, 2010 by cpowell“We’ve Got You Covered” is a phrase we’ve being using around the WebWorks offices a lot recently. It was first used as a way to talk about how ePublisher has more input and output options than any other publishing engine.
As we looked back at out history we realized that each time a new input format was needed, or if a new output format was becoming a significant player in the market place, we would just add it to the ePublisher platform. Throughout the product’s history, users and subscribers to ePublisher were automatically covered, and able to meet changing demands of publishing a variety of content online in a format that their customers were asking for.
But the more we used the phrase, we came to realize that it meant far more than a simple statement about formats…