Archive for April, 2010
Building a better AutoMap
ePublisher includes tools to create designs (Pro), stamp them out (Express), and automate builds (AutoMap). The thing is, AutoMap, as it exists today, is not always the right fit for our users. It offers more capability than some folks will ever leverage. For them, AutoMap is simply too expensive. Others make extensive use of AutoMap’s [...]
Which Version Am I Using?
With the recent release of 2010.1 we now have 8 supported versions of ePublisher in the market, plus there are still a few customers who have yet to upgrade from unsupported versions.
When you log a support call, or are chatting with either Customer Service or your Account Manager, it helps us help you if we [...]
Is anybody out there there?
Market research is tricky business. Knowing how to help your current customers is an easy affair (Focus, Focus, Focus). Keep your ears open and they will tell you what they need. Finding something new that both your current customers and potential customers find exciting is quite a bit more difficult. I can’t ask a customer [...]