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Archive for the ‘White Paper’ Category

Parcel Publishing in an Agile World – New white paper available.

Traditional publishing tools have a single pipeline that moves the source content to the deliverable format. In most cases this means that once a system has been defined, it becomes locked and can only be used for that specific route. Adding new output formats or making adjustments to meet new requirements means starting from scratch [...]

Good security is not about patching holes..

Back in January, I posted a piece on this blog asking the question “Is Your Online Help A Security Risk?” The post was the result of our own recent experiences that lead to us issuing a security advisory for WebWorks Help 5. 
During the course of our investigations we came to believe that this was an [...]

WIKI Publishing White Paper – now available in eBook format.

Last week we officially announced the publication of our newest white paper “WHY USE A WIKI? – An Introduction to the Latest Online Publishing Format.”
For the first week we only offered the paper to people who requested a copy directly after seeing the announcements on various sites such as Twitter, FaceBook, LinkedIn etc., as well [...]

How to get people to use a wiki? – Invite them to a party.

Yesterday evening I was putting the finishing touches to my upcoming white paper on the use of wikis as an online publishing format, and was thinking back about the techniques we used here at WebWorks to make the use of our internal wiki such a success.
Here’s what I wrote in the white paper:
While the main [...]

Riding the Wiki Bus

If anyone’s heard me do a presentation over the last twelve months, you know I can’t get through one without using the word “WIKI.”
I’ll admit I’ve become a big proponent of wikis, and the possibilities they offer for a more intelligent and targeted delivery of information in a way that doesn’t just project information to [...]

DITA Publishing – "Free or Not To Free"

I just came across this great post entitled DITA Backlash? on Anne Rockley’s excellent blog. In the post Anne makes an excellent point.
Free tools are not always the best tools – output
Your job is to produce user guides, help systems, training material, etc. It is not merely to produce topics. The tools you use [...]