New Look Videos
July 13th, 2010 by aporterBack in early 2009 we experimented a bit with producing our own low-cost videos to provide answers for some of the most common questions we get asked at trade-shows and speaking engagements.
To be honest, the results weren’t quite what we had hoped for in terms of quality, after all we are a small software company, not video producers; but the four short videos proved to be fairly popular, and we still see them popping up on other sites and being linked to on a fairly frequent basis.
“We’ve Got You Covered”
June 11th, 2010 by aporter“We’ve Got You Covered” is a phrase we’ve being using around the WebWorks offices a lot recently. It was first used as a way to talk about how ePublisher has more input and output options than any other publishing engine.
As we looked back at out history we realized that each time a new input format was needed, or if a new output format was becoming a significant player in the market place, we would just add it to the ePublisher platform. Throughout the product’s history, users and subscribers to ePublisher were automatically covered, and able to meet changing demands of publishing a variety of content online in a format that their customers were asking for.
But the more we used the phrase, we came to realize that it meant far more than a simple statement about formats…
Parcel Publishing in an Agile World – New white paper available.
May 21st, 2010 by aporterTraditional publishing tools have a single pipeline that moves the source content to the deliverable format. In most cases this means that once a system has been defined, it becomes locked and can only be used for that specific route. Adding new output formats or making adjustments to meet new requirements means starting from scratch and developing parallel processes. This effect is magnified in tools and processes that combine the content authoring and publishing in one environment.
Which Version Am I Using?
April 20th, 2010 by aporterWith the recent release of 2010.1 we now have 8 supported versions of ePublisher in the market, plus there are still a few customers who have yet to upgrade from unsupported versions.
When you log a support call, or are chatting with either Customer Service or your Account Manager, it helps us help you if we know what version of ePublisher you are running.
Good security is not about patching holes..
February 24th, 2010 by aporterBack in January, I posted a piece on this blog asking the question “Is Your Online Help A Security Risk?” The post was the result of our own recent experiences that lead to us issuing a security advisory for WebWorks Help 5.
During the course of our investigations we came to believe that this was an issue that should be discussed more openly. In particular we felt an obligation to help raise awareness of how and why you need to look at your Online Help as a potential security risk. Read the rest of this entry »
Project Management with ePublisher? Sure, why not?
February 11th, 2010 by aporterWe are used to ePublisher being used to generate online help, building technical websites and even developing eLearning content. Recently we have been talking to a number of customers who use ePublisher as part of their agile software development process as a way to ensure consistent and on-time deliverables.
All of these are great examples of just some of the potential uses of ePublisher. Another application that we don’t talk about too much, but has been a consistent part of many customer conversations is Project Management.
The End of an Era
January 29th, 2010 by aporterYesterday we announced the release of ePublisher 2009.4, the culmination of what has been an exciting year of product development here at WebWorks.
In keeping with our standard policy of a two year rolling support window , this means that ePublisher 9.3 is no longer a supported version and is now officially classified as a Legacy Product.
This marks the passing of an era as we have now moved from products based on an incremental release number to supporting products based on a quarterly release cycle and easily identified by the date in which they shipped.
Is Your Online Help A Security Risk?
January 8th, 2010 by aporterAs you are probably aware, back on December 15th we issued a Security Advisory for our WebWorks Help online help product. The security advisory was the result of several weeks extensive investigation of a potential loophole that could possibly be exploited by malicious software. This was a situation we took very seriously and ensured that our most recent product release (ePublisher 2009.3) included fixes and updates to remedy the situation and remove the vulnerability going forward.
During our investigations and research we quickly discovered that we were far from the first vendor of publishing software to be in this position. It appears that several other vendors have also been similarly affected in recent years.
But what really caught our attention was a comment from a member of the ePublisher community:
“I never considered that my online help could be a potential attack vector!”
Traditionally online help is something that gets generated once and is then delivered with a product, or pushed out to a website. In most cases it continues to just sit there as web technology changes around it, becoming more and more vulnerable to hackers and malicious software.
Over the next few weeks we are planning several events that will hopefully help you answer the question I posed in the title of this post.
“Is your online help a security risk?”
More information will be posted here and on our Twitter feed in the next few days.
Publishing in an Agile World
January 4th, 2010 by aporterAs I mentioned in my post on December 1st, here at WebWorks we are talking to more and more people who are adopting an Agile software development model and as a result wondering how they can adapt their content publishing model to suit.
To help answer that question I have put together a short white paper on “Publishing in an Agile World” that I hope will help answer some of those questions, and in particular show how using ePublisher three stage workflow, of DESIGN. CAPTURE and APPLY, can make the task even easier.
You can find a copy oif the white paper on SlideShare
Or if you prefer just sens me an email at aporter@alanjporter.com and I’ll be happy to send you a copy.
THE WORKS Gets a New Look
December 10th, 2009 by aporterYesterday the new look edition of THE WORKS newsletter was sent out. Our intention with the new version of the newsletter is not only to keep you up to date with the latest happenings at WebWorks, but also to provide ePublisher hints and tips, plus information on industry trends and developments.
We are already getting great feedback, such as:
It’s an excellent way of keeping your users aware of what’s happening on the ePublisher front, and will help teams like us leverage the ePublisher features to provide new capabilities.
Newsletter subscribers also get access to special offers and discounts not available anywhere else, so if you don’t already receive THE WORKS, sign up now on the Newsletter subscription page.
