Anyone who has been working with wikis for a while can see we have come to a crossroads. I’m not talking about whether we’ll keep using wikis (probably none of us can function without them). Rather, the path forward to keeping our wikis dynamic and growing is murky. I think we can find our footing […]
Wiki Maturation – Tossing Tennis Balls
Have you heard the story of Quadralay’s 14 year old tennis balls? It’s a great example of what can happen when you fail to maintain the principles of business value and ownership. You see, back in the day (1994), we were working on creating this great new product to single-source FrameMaker 4.0 files to user-defined, […]
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Why change ePublisher licensing?
or “What just happened to my 2008.1 keys?” Back at RoundUp 2007, I presented the WebWorks ePublisher 2008 road map. Development was excited to start work on the new feature set. We were also a bit overwhelmed by the tasks we had set for ourselves: full FrameMaker 8 and Vista support (delivered with 2008.1), Eclipse […]
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Why use ePublisher Express?
2006 was the year the ePublisher Platform became whole. That was the year WebWorks.com introduced ePublisher Express. It’s been two years now and customers still ask the question: Why should I use ePublisher Express? Why can’t I just stick with ePublisher Pro? ePublisher Express was the result of a focused effort by the WebWorks.com Marketing […]
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What hasn't changed
When WebWorks.com created the classic WebWorks Publisher product for FrameMaker back in 1994, we wound up doing two things. 1. Created the standard for single-sourcing web deliverables with FrameMaker. 2. Defined authoring guidelines for users to control Help behaviors from their source documents. When ePublisher was launched in 2005, our goal was to replace our […]
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Quarterly Releases == Trust
Quarterly Releases Our first ever quarterly release is scheduled to ship early next week. On the one hand, you could say our first quarterly release will be at the end of June. On the other hand, even if customers cannot yet perceive the change, internally we’re experiencing shifts in our approach to building and shipping […]
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ePublisher Plug-ins
Extensibility is the hallmark of Quadralay’s publishing products. Invariably, if we didn’t ship a given feature with the product, someone, somewhere found a way to add it to the mix. Whether on Publisher 2003 or ePublisher, customers found a way to be happy and successful. Until upgrade time.
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ePublisher and the "Big Picture"
Video Link: “Big Picture” My daughter Kalyani is an amazing person. Smart, strong-willed, and just about the greatest Second Grader you’ll ever meet. She does, however, possess one less than endearing trait. Kalyani can be an absolute nightmare when things don’t go her way. More exactly, Kalyani has trouble when the “Real World” doesn’t match […]
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Doodle Metrics
Alan Porter, our VP of Operations, likes to count things. Counting things helps him in his day-to-day job. – How many Support requests have we handled this week? – What is our average close time for Support cases? You can imagine. During RoundUp, Alan taught me a brand new metric:
