Just a few more to go…
May 8th, 2009 by allumsWe’re down to 85 key assets on 40 accounts left to review. The sales team has been plowing through the list and done a great job so far. About half the list is comprised of international accounts which may require feedback from our partners to get right.
Thank you for your feedback and patience as we complete this transition.
1 day key problem corrected
May 8th, 2009 by allumsSeems the license server was handing out 1 day keys to all permanent license users. Not what we were going for there. The issue has been corrected and you should start seeing the designed “30 keys with 15 day updates” behavior.
Thanks to Marcus Baake and Franz-Josef Knelangen for identifying this issue.
1 day keys?!?
May 8th, 2009 by allumsWe’re seeing some odd behavior from the licensing system where it is issuing 1 day keys. That is not expected behavior.
Sigh…
Is Friday over yet?
Getting the (licensing) kinks out…
May 7th, 2009 by allumsHere’s where we are today. It’s a combination of good, bad, and everything in between.
Good: We sent out a large number of 2009.1 upgrade emails yesterday.
Bad: Some of those contracts were missing capability assignments. So users would encounter “You have 0 keys” messages.
Good: Fixed missing capability assignments. Customers can activate these changes by clicking the “Update” button in the license dialog.
Bad: Still have a number of contracts to create/review by hand.
Good: Whole team is engaged, especially our sales group.
Bad: Some folks are wondering where their 2009.1 update info is at?
Good: We’re sending out an email blast to let people know “what’s up”.
Bad: We’ve got a few 2008.2 users who need key updates. Please contact us if you haven’t heard from us by now.
Good: We will finish this thing on Friday.
Come on Friday!
2009.1 updates sent!
May 6th, 2009 by allumsAt 5:34pm Central, a large segment of the ePublisher user base received update instructions for the 2009.1 release. If you did not receive those instructions, please check your Spam filters before contacting Customer Service.
There are a number of accounts which could not be automatically migrated to the new licensing scheme. We are processing through those as quickly as possible and anticipate the bulk of that work will be completed by the end of this week. We will attempt to send out an automated notice to these customers if possible.
Finally, we are putting up more information about how contract based licensing works over in the documentation wiki. See “Contract Licensing” for more details.
So… close… 2009.1 out later today
May 6th, 2009 by allumsWe’re close. Just working around a problem with invalid email addresses.
2009.1 emails going out on Wednesday
May 5th, 2009 by allumsWe’ve migrated a large portion of our legacy licensing information into the new system. We should be sending out the first batch of upgrade notifications tomorrow.
A couple of notes…
Getting 2009.1 out the door
May 5th, 2009 by allumsHere’s an update for those of you looking for your copy of ePublisher 2009.1.
We closed out the code tree last week and certified our build (2009.1.20966 if you’re interested). That was the easy part. Actually, that was challenging. We integrated our new licensing technology into the release. It works great! Getting it there wasn’t always fun.
How to keep your wiki growing
April 2nd, 2009 by allumsAnyone who has been working with wikis for a while can see we have come to a crossroads. I’m not talking about whether we’ll keep using wikis (probably none of us can function without them). Rather, the path forward to keeping our wikis dynamic and growing is murky. I think we can find our footing again if we focus on the three foundations of vibrate wikis: ownership, tagging, and permalinks. Without these three pillars to support future wiki development, we’ll be stuck at the current fork in the road forever.
Why do I believe this? Examine your own experience with wikis over the past few years.
Content-centric Communities - Building Emotional Connections through Content
March 19th, 2009 by allumsI’ve just returned to life at WebWorks.com after spending the past five days taking in SxSW Interactive. SxSW Interactive brings together an eclectic mix of doers, thinkers, and users. How many conferences have you experienced where the attendees and presenters include Sci-Fi authors, journalists, psychiatrists, psychologists, marketers, designers, coders, and gamers? People were as likely to talk about coding websites with Ruby on Rails as they were to opine the death of newspapers in the Age of Twitter.
Looking back, I came away from SxSWi understanding that everyone attending was on a quest to create emotional connections. More than a few vendors present were literally banking on this fact. People want to feel connected. People want community.
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